Friday, January 30, 2015

92% of Eligible Covered California Enrollees Have Renewed Plans

On Wednesday, Covered California officials announced that most residents who purchased a health plan through the exchange last year have renewed their coverage for 2015, KPCC's "KPCC News" reports.

Details of Renewals

About one million Californians who bought private coverage during the Affordable Care Act's first open enrollment period were eligible for renewal (Florido, "KPCC News," KPCC, 1/28).
About 944,000 of those who were eligible to renew have done so -- representing a renewal rate of 92% (Covered California release, 1/28).
Officials announced that about 576,000 consumers allowed their coverage to automatically renew, while about 368,000 decided to shop for a new plan. As of December 2014, about 54,000 enrollees had switched plans, according to "KPCC News" ("KPCC News," KPCC, 1/28).
State data on the renewals show customer retention rates of:
  • 99% for Kaiser Permanente;
  • 94% for Anthem Blue Cross;
  • 94% for Blue Shield of California; and
  • 90% for Health Net.

Implications

Charles Bacchi, CEO of the California Association of Health Plans, said, "[W]ith 90% of enrollees sticking with their existing health plan, it is clear that there is stability in the market and people are pleased with their coverage" (Terhune, Los Angeles Times, 1/28).
Covered California Executive Director Peter Lee added, "Consumers liked the plan they were in, liked the providers they have access to and did not see the need [to change coverage] -- even though one-third actively logged onto the system and looked around" at other plans ("KPCC News," KPCC, 1/28).

http://www.californiahealthline.org/articles/2015/1/29/92-of-eligible-covered-california--enrollees-have-renewed-plans

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